1. Introduction
Welcome to ShotRush ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered video creation platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and billing information
- Content Data: Videos, images, text, and other content you create or upload
- Payment Information: Credit card details (processed securely through Stripe)
- Communications: Support tickets, feedback, and correspondence
2.2 Information We Collect Automatically
- Usage Data: Features used, videos created, time spent on platform
- Device Information: Browser type, operating system, IP address
- Cookies: Session cookies and analytics cookies
3. How We Use Your Information
We use your information to:
- Provide and improve our video creation services
- Process payments and manage subscriptions
- Send service updates and marketing communications (with consent)
- Respond to support requests and feedback
- Ensure platform security and prevent fraud
- Comply with legal obligations
4. AI and Content Processing
When you use our AI features:
- Your prompts and content are processed by AI models (OpenAI, Google Vertex AI)
- We do not use your content to train AI models
- Generated content belongs to you, subject to our Terms of Service
- We may analyze usage patterns to improve our service
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Stripe (payments), Firebase (hosting), AI providers
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger or acquisition
- Your Consent: When you explicitly agree to sharing
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data by employees
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Update: Correct inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your content and data
- Opt-out: Unsubscribe from marketing communications
8. Data Retention
We retain your data for as long as you have an active account. After account deletion:
- Personal data is deleted within 30 days
- Some data may be retained for legal compliance (up to 7 years)
- Anonymized usage data may be retained for analytics
9. Children's Privacy
ShotRush is not intended for users under 13 years old. We do not knowingly collect data from children under 13.
10. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or platform notification.
12. Contact Us
For privacy questions or concerns, contact us at:
- Email: privacy@shotrush.app
- Address: ShotRush, Inc., Privacy Team